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2024ConferenceFAQ

FAQs

General Registration Questions

Attendee registration is open. Discounted registration is available through April 17 and online registration closes at 5pm on May 13. Registrations or substitutions after May 13th can be processed during the conference dates at the Attendee Info Desk on-site on the lower level of the convention center at Kalahari Resorts Texas.

‣ Access to all three days of Educational Sessions, including three General Sessions and 34 concurrent sessions offering diverse topics and insights.

‣ Various meals throughout the Conference, including breakfast on Monday, Tuesday, and Wednesday, lunch on Monday and Tuesday, dinner on Tuesday, and several events with hors d'oeuvres and refreshments.

‣ Solutions EXPO events, where you can explore cutting-edge products and services.

‣ Various social and networking events & activities throughout the conference, including Monday's Awards Reception + Happy Hour and Tuesday Evening's Social

‣ Utilize our Annual Conference & Solutions EXPO App to maximize your conference experience and stay connected with ease.

Hotel Guest?

  • Up to four wristbands for Waterpark/Resort Admission
  • Each wristband grants full access to the resort which features America’s largest indoor waterpark (pools, slides, rides, & more)!
  • Discounted resort fee ($10/night)
  • Free WiFi
  • Live Entertainment - ft. entertainment in Redd's Piano Bar and Double Cut Steak House
  • Fitness Center Access

Click here to learn more about the accommodations and key amenities for guests.

Not a hotel guest?

  • Complimentary conference wifi
  • Discounted valet parking $29.99 (plus tax) per car/day
  • Complimentary self-parking
  • Access to Kalahari's restaurant's and bars

Resort/Waterpark wristbands and access are only included for hotel guests of Kalahari Resorts

  • Aging Services Attendee
    For employees of aging services providers & other non-business-affiliated individuals.
  • Exhibiting Business Member
    For Business Members Only. Current exhibiting companies may purchase additional full conference name badges under the Exhibiting Company Additional Badge option
  • Non-Exhibiting Business Member
    For Business Members who want to attend the full conference but are not exhibiting. 

    Please observe our No Suitcasing Policy.

    • Interested in exhibiting? Click here to learn more & register.

    Interested in becoming a Business Member? Click here to learn more.

Your organization must be a member of LeadingAge Texas in order to take advantage of the membership discount price. If you are unsure of your member status, please contact Dorothy Ferrick, Director of Events & Member Engagement. If you are interested in learning more about how to join LeadingAge Texas, please click here.

Group rates are available this year to our Aging Service Provider Members this year; for 3+ employees of aging services member providers from the same campus! ($50 discount/person)

NOTE:
• Please select 'Aging Services Attendee' for attendee type, and then select the '2024 Attendee: Full Conference - Member Group Rate' for attendee selections during the registration process
• If a provider has multiple communities/campuses, the group cannot be made up of employees from different campuses; Groups must be part of the same campus.
• The group rate is only available to employees of aging service providers who are also members with our association. This not available to our Business Member/vendor employees.

 

Yes. Discounts for Student Members and Life Members are available and automatically applied when registering. We periodically offer special discounts to those individuals who are signed up for our email list. To sign up to receive our communications, please create a LeadingAge Texas profile.

Hotel Information

CLICK HERE  to make your hotel reservations.

or call the Reservations Department at (877) 525-2427 | Reference the “LeadingAge Texas 2024 Annual Conference Group"
Note: If you want to check in prior to May 15 or check out after May 25, you must contact the reservations department by phone

Address: 3001 Kalahari Blvd, Round Rock, TX 78665

Phone: (877) 525-2427

Nights of Friday, May 17 - Wednesday, May 22: $219 Room rate | Discounted $10 resort fee

Nights of May 15 - 16 & 23 - 24: Discounted $10 resort fee | room rate based on hotel's availability

Block Cut Off:  April 26, 2024

Extras: 
A waived resort fee at $10/night (a $49.99/night value!)
Valet parking: $29.99 per car per day

Click here to learn more about the accommodations.

‣ Up to four wristbands for Waterpark/Resort Admission

‣ Each wristband grants full access to the resort which features America’s largest indoor waterpark (pools, slides, rides, & more)!

‣ Discounted resort fee of $10/night (regularly $49.99)

‣ Free WiFi

‣ Live Entertainment - ft. entertainment in Redd's Piano Bar and Double Cut Steak House

‣ Fitness Center Access

+ Key amenities for all hotel guests:

  • Room service
  • Restaurants
  • Business center
  • Internet access
  • Children's activities
  • Concierge
  • Gift shop
  • Indoor pool
  • Spa
  • Watersports
  • Hair salon

Click here to learn more about the accommodations.

  • We encourage you to bring your friends & family to the hotel! Full details on what's included in your hotel stay are available on the accommodations page
  • Guest tickets to certain events are available to your guests, as long as they do not work in the industry and are not a colleague. Full details on guest ticket purchases are available here

Click here to learn more about the accommodations.

Click here to learn more about the accommodations at our host hotel.

Modify My Registration

Cancellation requests must be submitted via email to dorothy@leadingagetexas.org no later than April 30. Cancellation penalties:

  • February 22 - March 31 = full refund less a $75 processing fee
  • April 1 – April 30 = 50% refund
  • Any time after April 30 = registrant forfeits the registration fee in its entirety
Substitutions may be made at any time for persons unable to attend. Substitution requests should be submitted via email to  dorothy@leadingagetexas.org.

Click here to view the full cancellation policy.

We offer one-day pass if you cannot make it to the full conference. You can purchase one, one-day, pass for any day Monday – Wednesday. The day pass is available to Aging Services Providers. No partial conference registration rates are available to companies and individuals who sell/market products and/or services.

  • Monday
    Monday Keynote, educational sessions, Celebration Luncheon, & Solutions EXPO Lunch
  • Tuesday
    Tuesday Keynote, educational sessions, Solutions EXPO, & Social
  • Tuesday
    Wednesday Keynote + educational sessions
    No partial conference registration rates are available to companies and individuals who sell/market products and/or services. Please observe our No Suitcasing Policy.

Click here to view the full Conference schedule.

Full Conference registrations may also be substituted. Please review all conference policicies here.

Splitting or sharing a registration is not permitted. Registrations are to be used by the same person for the entire conference even if the person is able to attend only part of the conference. A one-day registration rate is available for anyone who cannot attend the full conference.

No need to preselect! Your full conference registration includes access to all educational sessions on the schedule of events. Simply start thinking about which educational sessions you'd like to attend. Once the conference app becomes available in mid-May, you'll have the opportunity to personalize your schedule and plan your conference experience.

You will receive a confirmation via email within 1 business day of your registration.

Confirmation of your registration will be connected to the profile who processed your registration here.

Continuing Education

Click here to view the complete list of the Educational Sessions offered.

No need to preselect! Your full conference registration includes access to all educational sessions on the schedule of events. Simply start thinking about which educational sessions you'd like to attend. Once the conference app becomes available in mid-May, you'll have the opportunity to personalize your schedule and plan your conference experience.

Click here to learn more about the Continuing Education credits offered. 

• Bring your phones! Attendees will sign-in & out via session specific QR codes that will be posted inside and outside each meeting room. Attendees will need to scan the sign-in and sign out QR code for each session, and attend the session in full to receive credit. QR codes are time-stamped.

• Moderators for each session will be making note of attendance. Credit will not be granted for late arrivals or early departures.

• Certificates of attendance will be emailed to 2 – 3 weeks after the conference. Attendees will be required to first complete a short evaluation of the session, and then the certificate will be available in the professional development section of your profile.

• If you identify any discrepancies with your certificate(s), LeadingAge Texas will evaluate requests for changes on a case-by-case basis after the conference. Questions can be emailed to amanda@leadingagetexas.org.

Conference Information

If approved by the presenter, handouts will be available on our session resource page up to 4-weeks after the conclusion of the conference.

You will receive an email with instructions on how to download the mobile App a couple of weeks before the conference dates.

Savings & Solutions

MONDAY, MAY 20:
11:45 am - 1:15 pm | Lunch in the EXPO

TUESDAY, MAY 21:
7:45 - 8:45 am | C-Suite & Vendor Breakfast in the EXPO [invite only]
11:30 am - 12:45 pm | Lunch in the EXPO
2:45 - 3:30 pm | Coffee & Treats in the EXPO

Click here to view an alphabetized list of our 2024 Exhibitors.

Click here to view our 2024 Exhibitors sorted by type.

Click here to view our 2024 LeadingAge Texas Partners & Sponsors.

General Information

If you are having trouble logging into your account, please try resetting your password. If you need further assistance please contact  dorothy@leadingagetexas.org.

The 2024 Annual Conference & Solutions EXPO is your opportunity to network, gain knowledge and skills to stay ahead of the curve, and meet new potential partners. Dress to impress (business casual)! Layered clothing is recommended for your comfort, as regulating temperatures in meeting, dining, and other areas is often difficult.

LeadingAge Texas has scholarship opportunities available to attend the 2024 Annual Conference & Solutions EXPO:

EIA Scholarships | EIA (Educational Institute on Aging) scholarships assist LeadingAge Texas members in attending educational events throughout the year including the LeadingAge Texas Annual Conference. All employees of LeadingAge Texas member communities are eligible to apply. Scholarships for the Annual Conference cover the cost of registration and up to a $500 reimbursement for travel expenses. The EIA Scholarship application is open February 22 - April 3, 2024.

 

The 2024 Annual Conference & Solutions EXPO, as with all in-person events hosted by LeadingAge Texas, will follow CDC recommendations along with state, county, & city guidelines, and the host hotel’s policy as it relates to COVID-19. Should changes occur within said guidelines impacting the event, LeadingAge Texas will adjust & update attendance requirements accordingly.

Review all conference policicies here.

QUESTIONS?

Contact Dorothy Ferrick, Director of Events & Member Engagement

2024 SPONSORS

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