**Schedule is subject to change**

TUESDAY, OCT 6

Opening General Session | 9:15 - 10:15 am

with Adam White, leadership speaker & human potential expert

In this powerful program, leadership speaker & human potential expert, Adam White, teaches leaders and individuals how to reconnect with themselves and develop their internal leadership ability, which improves their professional leadership in the process.

Tell me more: The discovery of our purpose and why we exist on this planet will drive our passion, our performance, and our results in both our personal and professional lives. In this powerful program, leadership speaker & human potential expert, Adam White, teaches leaders and individuals how to reconnect with themselves and develop their internal leadership ability, which improves their professional leadership in the process. Leadership is not a role one plays, but rather a life one leads. Self-Development and Leadership Development are the same. Finding purpose in our lives and the work we do together is the single most important discovery.


Learning objectives:

  • Learn what empowers humans and what influence our work, life, performance, & results
  • Find your why and use it as fuel to create more passion in the work we do every day
  • Develop the habit of self-development and the habit of gratitude
  • Understand your potential and internal ability
Target Audience: All attendees

Concurrent Sessions | 11:25 am - 12:25 pm

with Opening Keynote Speaker: Adam White, leadership speaker & human potential expert

In this deep dive session, leadership speaker & human potential expert, Adam White will explore personal leadership and how we can improve our leadership skill as well as our internal capacity to do more.

Tell me more: Our level of service to others can be no greater than our own internal leadership. We can only serve from the capacity we have created with. In this deep dive session, leadership speaker & human potential expert, Adam White will explore personal leadership and how we can improve our leadership skill as well as our internal capacity to do more. We have more potential and ability than we think. Attendees will leave this session empowered, motivated and educated on the power of personal leadership.


Learning objectives:

  • Develop the "Hidden Leader Within"
  • Understand & increase your capacity to do more
  • Improve your personal leadership
  • Learn the six human needs and how understanding them allows you to serve at a greater capacity
Target Audience: All attendees
with Cathy Schweiger, Director, CliftonLarsonAllen & Mario McKenzie, Partner, CliftonLarsonAllen

Attracting new talent and retaining current employees becomes even more important as we prepare for upcoming leadership retirement. Compensation plays a critical role in both recruiting and retention. Learn how to leverage compensation as a strategy for future success.


Learning objectives:

  • Explore best practices around managing compensation including special considerations for non-profit organizations
  • Learn more about how peer providers address common issues
  • Reveal key highlights from the newly released compensation study for Chief Executives of Multisite Organizations (CEMO) to help us consider trends impacting organizations of all sizes.
Target Audience: C-suite Executives; Executive Directors; Finance Professionals; HR Professionals
with Kate Resnevic Attorney, Macdonald Resnevic, PLLC & Cory Macdonald, Attorney, Macdonald Resnevic, PLLC

COVID-19 has added to the unique contract challenges faced by LeadingAge Texas members. In this session, we will discuss recurring contracting pitfalls that pre-date COVID-19, as well as new challenges created by the pandemic. Specific areas of focus will include the perpetual need to receive payment, concerns regarding COVID-19 liability, and challenges when old contracts and new problems collide.


Learning objectives:

  • Learn from case studies involving contractual disputes with residents and vendors
  • Develop strategies for building flexibility into contracts in response to unforeseen circumstances, such as a pandemic
  • Understand the constraints on liability waivers and the benefits of risk acknowledgment in the COVID-19 era
Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff

Concurrent Sessions | 1:25 - 2:25 pm

with Rich Scanlon, Senior Managing Director, Ziegler; Brandon Powell, Managing Director, Ziegler

The overall educational objective of the session is to increase awareness among attendees regarding the key threats to the tax-exempt senior living sector.

Tell me more: The complexity of operating a senior living organization has continued to increase at the executive leadership level and the board level. The impact that the affordable care act is having on organizations is significant, payment and reimbursement models are changing, competition is fiercer than ever, and the consumer of tomorrow will bring with them unprecedented changes to the sector. The not-for-profit providers need to be more focused than ever, willing to think differently about the future of their organization, and they need to have a proactive approach to preparing for and responding to the dynamic environment we are in.


Learning objectives:

  • Increase awareness among attendees regarding the key threats to the not-for-profit senior living sector
  • To understand how to effectively respond to these influencers in a proactive way
  • To provide an update on the current lending environment and senior living capital markets
Target Audience: Board Members; C-suite Executives; Executive Directors; Finance Professionals
with Vanessa Lambert, Business Development Executive, Sodexo Seniors; Jim Moran, VP Human Resources, Sodexo Seniors; Patty Lopez; District Manager at Sodexo Seniors; Joy Stitch, Director of HR, Sodexo Seniors

For Senior Living establishments to thrive in the future, there’s a sense of urgency for us to create a greater sense of community and belonging today. In doing so, our most vulnerable populations will overcome the isolation they face as their emotional and psychological well-being are nurtured. Sodexo will provide some benchmarking and practical solutions that you can immediately put into practice.

A panel of workforce leaders from Senior Living and industries deliver the best and worst examples of how mid-level managers impact staff retention. Attendees will be asked to participate or vote on how they should hand each scenario. There will be some light review of support data to support this topic.


Learning objectives:

  • Understand the social trends impacting the Senior Living industry
  • Gain insights for supporting vulnerable populations
  • Identify actions that can increase inclusion and belonging in your community

Target Audience: All attendees
with Martha Fiddes, Vice President of Post Acute Care, Christian Care Communities and Services

Compassion Fatigue, Professional Burnout, Caregiver Exhaustion are all terms used to describe the symptoms that affect those who work and live as caregivers. This course will provide education and practice in techniques that will reduce the stress and illnesses caused by overworking the autonomic nervous system (fight or flight).

Tell me more: As caregivers, we tend to think of those we care for, and lack the compassion for ourselves that is required to heal ourselves and help us set boundaries. In addition, lack of attention to ourselves is a leading cause for not only symptoms of pain and inflammation in the caregiver, but also leads to poor job performance and ethical dilemmas in care. Martha will also focus on how the stress, PPE, fear, and isolation that have come with COVID-19 have affected how we provide care. Martha Fiddes has spoken at multiple state and national venues on the topics of Compassion Fatigue, Caring for the Caregiver, Qigong, and The Dimensions of Wellness.


Learning objectives:

  • Identify at least three ways to mitigate Compassion Fatigue and Professional Burnout
  • Understand the relationship between Compassion Fatigue and Ethical Care
  • Experience relaxation and stress reduction through the practice of simple Qigong exercises
Target Audience: All attendees
with Majd Alwan, SVP of Technology and Business Strategy, LeadingAge, Executive Director, LeadingAge CAST and Scott Code, Senior Director, LeadingAge CAST

Join Majd Alwan and Scott Code with LeadingAge CAST to develop a deeper understanding of how to leverage technology during the pandemic and how it will continue to impact the future.


Learning objectives:
  • Learn how technology has enabled communities to creatively meet a variety of needs during the pandemic and how it would continue to impact the future
  • Discuss emerging technologies, and novel uses of existing one, including telehealth, that enhance productivity, engage residents and clients, and reduce isolation
  • Explore resources and tools to help you plan for, select, and implement new technologies
Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff, and Nurses

THURSDAY, OCT 8

Concurrent Sessions | 9:15 - 10:15 am

with Jeff Cline, Vice President - Environments, Morrison Living & Clark Lyons, Director, Business Development, Morrison Living

Communities faced challenges with housekeeping, linens and resident safety before and during Covid- 19. This session will discuss how your environmental programs can be a triple threat to combat outside influences from viral and other sanitation attacks on cleanliness and wellbeing. The game has changed...but so can you!

Learning objectives:

  • Understand infections and be PREPARED for future events
  • Share best practices
  • How to create a culture of hospitality around housekeeping & laundry
  • Review new technologies to ensure resident safety, helping with resident satisfaction & occupancy
Target Audience: Administrators; Nurses; Direct-care staff; Hospitality
with Liza Hing, Director, Cain Brothers

Despite concerns regarding the impact of COVID-19 on senior living and post-acute care providers, there are a variety of capital funding sources available and actively lending.


Learning objectives:

  • Compare and contrast taxable and tax-exempt bond financing
  • Review general guidelines of agency debt
  • Provide an overview of bank debt for various needs: refinancing, expansion, and working capital
Target Audience: C-suites; Board Members; Administrators; Finance Professionals; and more
with Danny Mack, Director of Spiritual and Social Services, Christian Care Communities and Services

The purpose of this presentation is to reveal how senior living communities fulfill their mission and increase margin by providing exceptional care for those who are dying.

Tell me more: Danny Mack will present how American attitudes toward dying effects residents and those who care for them. It will reveal how the Triple Whammy of pain, non-beneficial interventions and financial expense increases suffering at the end of life. The learner will discover how dying people prefer to die. Attendees will understand how adopting the hospice philosophy will affect the mission and the margin.


Learning objectives:

  • Increase knowledge regarding America's death and grief denying culture
  • Discover how the Triple Whammy effects the mission and the margin
  • Be motivated to promote the hospice philosophy as an antidote to suffering at the end of life
Target Audience: Administrators; Chaplains/Pastoral Care Staff; Social Workers
with Alyse Meyer, Vice President of Advocacy, LeadingAge Texas

This session will offer a preview of the 87th Texas Legislative Session and policy priorities impacting aging services providers. The LeadingAge Texas policy team will discuss what to expect from the Texas Legislature and advocates in response to the pandemic, and the legislative priorities LeadingAge Texas has established. Attendees will learn how to advocate effectively during the pandemic.


Learning objectives:

  • Learn how the Texas Legislature plans to operate during COVID-19 and how to effectively advocate
  • Understand policy priorities that may impact long-term care and aging services providers in response to the pandemic
  • Gain insight into the priorities established by LeadingAge Texas
Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff and more

Concurrent Sessions | 11:25 am - 12:25 pm

with Closing Keynote Speaker: Karith Foster, Professional Comedian & Speaker

The Inversity™ Solution is designed to educate and cultivate a sincere comprehension of the intersection of modern day diversity.

Tell me more: By providing participants with actionable tools to navigate this "great awakening" we currently find ourselves in, Karith uses the perfect blend of humor, interactive audience participation and heartfelt stories to engage her audiences while addressing the once taboo, but now in-our-face topic of racism and division in America. This thoughtful and engaging conversation prompts us to think outside of ourselves, consider how we view the environment we consciously and subconsciously create, and how to proactively promote lasting positive change.


Learning objectives:

  • Address the topic of racism and division in America
  • Discover actionable tools to navigate this current "great awakening"
  • Learn how to proactively promote lasting positive change
Target Audience: All attendees
with Nicole Gann, President & CEO, Juliette Fowler Communities; Timothy Mallad, CEO, Forefront Living; Philip Jacob, Associate Executive Director, The Buckingham

A panel of LeadingAge Texas members will share their experiences as leaders of aging services organizations during COVID-19.


Learning objectives:

  • Understand experiences of testing within aging services communities
  • Learn the benefits of a transparent approach to communicating with stakeholders
  • Gain insight from leaders in the field
Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff
with Todd Partin, Director of Engagement, Methodist Retirement Communities; Frances Beltran, Vice President of Human Resources, Methodist Retirement Communities

The purpose of this presentation is to take a close look what Employee Engagement is including an understanding what it looks like in action, why it is important to our communities and how it can be intentionally fostered in our work environments.

Tell me more: We talk a lot about Employee Engagement and its importance to creating great cultures in our organizations. With all the talk, it benefits us to truly understand what Employee Engagement is all about including what it looks like in action. Seeing it in action will help us understand why it truly is an integral component to helping us create the kind of culture that not only best benefits our residents and their families, but also our employees themselves. Intentional actions on the part of leaders throughout our organizations can help us create cultures of that are truly engaging.


Learning objectives:

  • Explain what Employee Engagement is, including what it looks like in action
  • Explain why Employee Engagement is important to creating the kind of culture that not only best benefits residents and their families, but also employees themselves
  • Outline specific actions to take to promote and strengthen Employee Engagement among their teams
Target Audience: C-suite Executives; Executive Directors; Administrators; HR Professionals and more

Closing General Session | 2:15 - 3:15 pm

with Karith Foster, professional comedian and speaker

This keynote is uniquely designed to educate and cultivate a sincere comprehension of the intersection of modern day diversity, but with the focus on INVERSITY(TM) - inclusion, and introspection.

Tell me more: Karith Foster, professional comedian and speaker, uses the perfect blend of humor, interactive audience participation and heartfelt personal stories to engage her audience and shed light on taboo and sensitive subjects that include but are not limited to racism, sexism, LGBTQIA issues, classism even size-ism and the many other predispositions that fall into the realm of unconscious bias. This high-energy presentation prompts people to not just think about how we view the world and ourselves, but to how to actively promote positive change together.


Learning objectives:

  • Cultivate a sincere comprehension of the intersection of modern day diversity, but with the focus on INVERSITY(TM) - inclusion, and introspection
  • Challenged to think beyond how we view the world and ourselves
  • Outline specific actions to take to promote and strengthen Employee Engagement among their teams
Target Audience: All attendees
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