KEY: TRACKS BY DISCIPLINE & AREAS OF INTEREST
A: Clinical Clarity (Clinical Excellence)     B: Optimal Operations     C: Policy Priorities & Regulatory Rundown
D: Embodying Ethics     E: Limitless Lifestyle     F: Workforce Woes & Wows

— view the Concurrent Session Grid —

SUNDAY, MAY 17

Power Sessions | 3:00 - 5:00 pm

with Lisa Milliken, Education Specialist, Select Rehabilitation; Jill Sais, Regional Manager, Select Rehabilitation

This course will include a practical model to equip each interprofessional team member with evidence-based strategies to meet rules of participation requirements through effective systems for gathering information per resident, documentation, staff communication and training protocols.

Tell me more: Assuring quality of care and supportive environments can be challenging for community team members, family members and volunteers who want to meet the needs of residents living with dementia. This session will share resources with participants, to include the application of evidence-based research through day to day practical strategies. This will include an interprofessional communication system to assure resident preferences and the unique non-pharmacological strategies for each resident living with dementia. Participants will be able to engage in breakout group projects and then discuss collaborative strategies which can then be incorporate into practice in each of their respective communities.

Target Audience: Activity Professionals; Administrators; DONs
with Ruth Katz, Senior Vice President of Public Policy/Advocacy

Attend this special session with LeadingAge's Senior Vice President of Public Policy/Advocacy to dive into four potential 2030 scenarios within the field of aging services. Come together with your fellow members and aging services thought leaders to formulate strategies to more effectively adapt to the changing environment.

Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff

MONDAY, MAY 18

Opening General Session | 9:00 - 10:15 am

with Adam White, leadership speaker & human potential expert

In this powerful program, leadership speaker & human potential expert, Adam White, teaches leaders and individuals how to reconnect with themselves and develop their internal leadership ability, which improves their professional leadership in the process.

Tell me more: The discovery of our purpose and why we exist on this planet will drive our passion, our performance, and our results in both our personal and professional lives. In this powerful program, leadership speaker & human potential expert, Adam White, teaches leaders and individuals how to reconnect with themselves and develop their internal leadership ability, which improves their professional leadership in the process. Leadership is not a role one plays, but rather a life one leads. Self-Development and Leadership Development are the same. Finding purpose in our lives and the work we do together is the single most important discovery.

Target Audience: All attendees

Concurrent Sessions | 10:30 am - 12:00 pm

with Shawn Brockman, Director, Skilled Nursing Markets, PointClickCare

The transformation to value is reshaping the way providers deliver care. As acuity continues to rise in our aging population so does clinical standards.

Tell me more: With a shift in the LTPAC industry to true quality-based care, the role of technology is as important as ever. LTPAC providers need the right tools and insights in place to be able to achieve standardized care across their business. With more intelligent workflows, providers are able to achieve the highest quality of care for their residents at the lowest cost.

 

Target Audience: Administrators; DONs; ; LVNs/RNs
with Laurence Dahl, Retired CEO, LNFA, EdenHill Communities (Retired); Marc E. Gravely, Partner, Gravely Law

Simply stated non-legal and legal remedies you can use to work through seen and unseen construction defects from an operations and legal perspective.br>
Tell me more: Construction projects of any size can have far reaching and long term problems no matter how confident you were when you selected the architect, general contractor and the long list of consultants that assisted you develop, design and build your project. A seasoned LeadingAge CCRC operator and a construction defects attorney will share not only first hand experiences of what can happen but will also share how to approach resolving issues before and after issues occur. Even the best leaders and project teams can have projects to go off-track. This session will offer tips on getting the project back on track and dealing with the possible long term effects.

Target Audience: CEOs/Executive Directors; Housing Professionals; Operations/COOs
with Alyse Meyer, VP of Advocacy, LeadingAge Texas; Joshua Massingill, Policy Consultant, Statecraft, LLC; Kaden Norton, Policy Consultant, Statecraft, LLC

Details to come.

Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff
with Adam White, leadership speaker & human potential expert

In this deep dive session, leadership speaker & human potential expert, Adam White will explore personal leadership and how we can improve our leadership skill as well as our internal capacity to do more.

Tell me more: Our level of service to others can be no greater than our own internal leadership. We can only serve from the capacity we have created with. In this deep dive session, leadership speaker & human potential expert, Adam White will explore personal leadership and how we can improve our leadership skill as well as our internal capacity to do more. We have more potential and ability than we think. Attendees will leave this session empowered, motivated and educated on the power of personal leadership.

Target Audience: All attendees
with Danny Mack, Director of Spiritual and Social Services, Christian Care Hospice

The purpose of this presentation is to reveal how senior living communities fulfill their mission and increase margin by providing exceptional care for those who are dying.

Tell me more: Danny Mack will present how American attitudes toward dying effects residents and those who care for them. It will reveal how the Triple Whammy of pain, non-beneficial interventions and financial expense increases suffering at the end of life. The learner will discover how dying people prefer to die. Attendees will understand how adopting the hospice philosophy will effect the mission and the margin.

Target Audience: Administrators; Chaplains/Pastoral Care Staff; Social Workers
with Lisa Fordyce, Executive Vice President, OnShift

This session will dive into strategies and practical solutions that can be adopted in senior care environments to facilitate a consistent and engaged workforce.

Tell me more: Massive workforce issues in senior are challenging providers now more than ever before. While there’s no silver bullet to overcoming today’s crisis, there are a multitude of bright spots that can serve as a blueprint to improving the way we attract, hire, engage and retain employees. This session will dive into key strategies and practical solutions that can be adopted in senior care environments to facilitate a consistent and engaged workforce. We will examine case studies in long-term care and senior living, exploring the key practices that were adopted to drive meaningful and measurable improvements. These improvements include increased staff satisfaction, greater employee engagement and ultimately, lower turnover.

Target Audience: Administrators; HR Professionals

Concurrent Sessions | 2:30 - 4:00 pm

with Jerri Lynn Ward, J.D., Attorney/Owner, Garlo Ward, P.C.

Because the laws, regulations, and policies regarding the legal use of medical cannabis and CBD oil are rapidly changing and there are many misperceptions and misunderstandings of the current rules, this presentation will examine Texas State and Federal legal standards regarding legal use of cannabis, including the Texas Compassionate Use Program so that participants will gain increased understanding of the current laws regarding cannabis use to best support their residents.

Tell me more: This session will cover laws regulations and suggested policies regarding the legal use of cannabis, whether medical marijuana or hemp products in order to separate fact from fiction as to the current state of legality. It will discuss the law in detail as well as new and previously existing regulations concerning this issue. It will focus on the expanded Texas Compassionate Use program and conditions added to the law for which medical cannabis may be used, including conditions residents may have. It will also discuss recent changes in federal and state laws regarding hemp products and their use as well as state of research and findings regarding cannabis.

Target Audience: Administrators; DONs; ; LVNs/RNs
with Rockland Berg, Principal, three; Tim Mallad, CEO, Presbyterian Communities and Services

To discuss strategies for reimagining, modernizing and expanding existing properties, which help stabilize revenue and improve resident experience with more appealing, hospitality-inflected and wellness-focused environments.

Tell me more: As many for-profit entities build new communities in anticipation of a retirement wave, leading mission-driven, not-for-profit providers are collaborating with design consultants to prioritize smart, strategic investments in modernization and expansion for existing, underperforming communities. In this session, an architect with decades of senior living design experience outlines the cost-effective, proven components of successful repositioning projects. The improvement and rebranding concepts described are shown to contribute to stable property performance and sustainable operations and revenue streams. Starting with resident surveys and consultations with staff and operators helps identify existing strengths and weaknesses. Ultimately, realizing revenue potential stems from enhancing resident experience, including for residents who remain in place during construction.

Come learn the many ways CEOs and chief development officers can engage the entire organization in fundraising. This session will help you develop internal partnerships, show how everyone in an organization supports donor cultivation, and shift the perception from fundraising being about money to a belief that it is it about mission.

Target Audience: CEOs/Executive Directors; Fundraising/Development Professionals; Finance/CFOs;
with Cory Macdonald, Partner, Macdonald Resnevic, PLLC; Kate Resnevic, Partner, Macdonald Resnevic, PLLC

Details to come.

Target Audience: Board Members; C-suite Executives; Executive Directors; Administrators; Operations Staff
with Lisa Daly, Director of In Home Care/AGLSS Coordinator, Family Eldercare; Cheryl Young, Clinical Director of Counseling Services, Family Eldercare

This session will provide takeaways for service providers, health care professionals, and advocates in order to increase empathy and understanding of issues faced by LGBTQ elders and how to improve services.

Tell me more: LGBTQ elders have higher rates of physical illness and mental distress than their heterosexual counterparts and are at a higher risk for aging alone. And yet, they have historically and continue to be, underserved by the health care industry. Through this interactive seminar, participants will increase their awareness of factors that have contributed to this reality, explore ways to create open and affirming organizations, and welcome the Purple Wave.

Target Audience: Assisted Living Staff; LVNs/RNs; Social Workers
with Rose Marie Saenz, Vice President of Advisory Council, Texas Culture Change Coalition; Charles Borst, Vice President of Organizational Administration, Texas Culture Change Coalition

By embracing person-centered practices that place the resident at the center, communities may experience an increase in positive clinical outcomes.

Tell me more: Texas Culture Change Coalition is a non profit group of Long-Term Care professionals dedicated to transforming the culture of long-term care provided to Texans. Culture change is a movement that seeks to create an environment for residents, which follows the residents' routines and choices rather than those imposed by the facility. By embracing person-centered practices that place the resident at the center, communities may experience an increase in positive clinical outcomes.

Target Audience: Administrators; DONs; Operations/COOs
with Tiffany Karlin, Partner/Director of Healthcare Services, Mueller Prost

Learn how to develop core relationships, channel partnerships, discover balance professionally and personally and understand your vision.

Tiffany Karlin will discuss leadership lessons and strategies and will engage attendees through generative discussion and leadership exercises.

Target Audience: C-suite Executives; Executive Directors; HR Professionals; Operations Staff

TUESDAY, MAY 19

Caffeinated Conversations | 9:00 - 10:00 am

[1 hour of networking and education or roundtable discussion]

Administrators are invited to join their peers for networking and a roundtable discussion.

Chaplains are invited to join their peers for networking and a roundtable discussion.

Home and Community Based Services professionals are invited to join their peers for networking and a roundtable discussion.

with James Jeffery, Senior Institutional Consultant, Managing Director, Procyon Partners; Brian Englund, Chief Financial Officer, Blue Skies of Texas (formerly Air Force Villages)

We will present a framework that includes all of a community's asset and liabilities in the analysis and ultimate determination of a "best practices" asset allocation for LPC investment portfolios.

Tell me more: LPCs share some similarities with other types of organizations, such as hospitals, where operations are intertwined with investment portfolios. We will look at the unique issues regarding asset allocation that LPCs face and examine how to weigh the impact of non-portfolio assets and observable liabilities on portfolio construction. We will demonstrate the relationship between operational risk and portfolio risk and present case studies that are powered by analytics and financial ratios. We look at similarly constrained but financially stronger hospitals and contrast and present a portfolio segmentation model that is instructive to the financially strongest and weakest of Texas LPCs.

Target Audience: CEOs/Executive Directors; Finance/CFOs; Marketing/PR Professionals
with Joyce Lamilla, Director, Business Development & Nutrition Services, Ben E. Keith Foods

The Power of Moments is about why certain brief experiences can surprise us, elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.

Tell me more: A defining moment is a short experience that is both memorable and meaningful. Defining moments shape our lives. We don’t have to wait to make them happen, we can create them. Defining moments are created from one or more of the following elements: Elevation; Insight; Pride; and Connection. The Power of Moments is about why certain brief experiences can surprise us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work.

Target Audience: Administrators; CEOs/Executive Directors; HR Professionals
with Jen Olin, Business Developement Manager, SenioROI; Alyssa Adams, Chief Marketing Officer, The Legacy Senior Communities

This session will show attendees the processes of finding more leads that look like the people who are already responding, how to analyze their marketing tactics throughout the year and facing the fear of change, which is essential to stay competitive.

Tell me more: The 7 R’s are essential in continuing the sales funnel. Your lack of leads today will be your low census in 6-18 months. This session will show attendees the processes of finding more leads that look like the people who are already responding, how to analyze their marketing tactics throughout the year and facing the fear of change, which is essential to stay competitive.

Target Audience: CEOs/Executive Directors; Marketing/PR Professionals; Operations/COOs
with Kelly Goetz, RN, Chief Compliance Officer, The Wesleyan; Sandra Gonzalez, LVN, Dementia Nurse Manager, Freedom House and more

Nurses are invited to join in a discussion of best practices for managing and assessing HMAs in the AL setting. The speakers will discuss best practices in terms of compliance & staff training, talk through conditions that would be a more difficult call (injections, feeding tubes, catheters, etc.), and shed light on RN Delegation vs HMAs.

Target Audience: DONs/LVNs; Clinical Staff

Philanthropy/Development/Fundraising professionals are invited to join their peers for networking and a roundtable discussion.

with Carol Marak, Solo Aging Enthusiast and Expert, CarolMarak.com

Senior housing and life plan community investors, operators, owners, developers and service providers will gain a clear understanding of the nuances and challenges this solo aging demographic brings to the senior living market.

Tell me more: Baby Boomers have altered traditional values embraced by the previous generations. Family units made up of a mother, father, children all living together and helping each other out now shift to an extended, larger community such as friends, neighbors, and other constituents. They want to live in shared spaces with close, extended family, they want to start a business and continue learning, they need to connect and find trusted companions for support when making tough medical decisions, and they want to remain involved in the larger community.

Target Audience: Activity Professionals; CEOs/Executive Directors; Operations/COOs
with Iris Bowden, ADC-CDP, Director of Life Enrichment/Memory Cafe Coordinator, EdenHill Communities

Sometimes the only way to cope with the unending change in the aging services field is to approach it with laughter. With the requirements of PDPM and trying to figure out how we can prove we are giving person-centered, relationship-centered care, and the myriad other things we must do – there has to be a mental relief button somewhere. So let’s talk about it! Bring your questions, be ready to share your story, and let’s network to improve our approaches to our never ever completed jobs. Be prepared to ‘communicate’ your time-saving tactics that create success!

Hint: if you would like to send your questions in advance to dorothy@leadingagetexas.org, we will have a hand-out ready!

Objectives:
1. Discover a minimum of three new approaches to assist with accomplishing the overwhelming task of knowing each resident and sharing that knowledge successfully with their teams.
2. Share time-saving solutions to the unending meetings/documentation needed for PDPM and proof of person-centered care.
3. Encounter a minimum of three stress-busting ideas to assist with coping on a daily basis.

Target Audience: Activity Professionals; Social Workers

Concurrent Sessions | 10:15 - 11:45 am

with Lisa Young Milliken, Education Specialist, Select Rehabilitation

This session will share practical information about ethics as applicable to the long-term care community perspective and will include the Rest Four Component Model, to address day to day decisions for ensuring heightened ethical sensitivity and ethical implementation.

Tell me more: This session will share practical information about ethics as applicable to the long-term care community perspective. Such significant components will include the principles of ethics, fraud and abuse, HIPAA, resident rights, legal and ethical issues, factors related to the nursing code of ethics, case studies and dispute resolution. The Rest Four Component Model will be shared, to include how it can assist the healthcare practitioner to analyze roles from the initial recognition of the ethical dilemma, to the implementation of the best plan of action for resolution.

Target Audience: Administrators; LVNs/RNs; Social Workers
with Daniel Sternthal, Attorney, Baker Donelson

This session will explore the growing trend of physicians and APRNs becoming nursing home specialists and attendees will learn about the best practices and risks related to such a care model.

Tell me more: The number of the physicians and APRNs who are considered nursing home specialists rose from 5,127 in 2012 to 6,857 in 2015, according to a 2017 study. Adjusted for the patient population, this rise actually reflects a 37% increase. The reasons for this significant increase can be traced back to a number of factors but the end result is a greater provider presence in nursing homes. As more and more providers explore how to implement such services in their respective communities, it is important they understand the various models that exist, the risks involved in such models, and what can be done to minimize the risks. In this session, we will explore the model and the applicable operational and regulatory risks.

Target Audience: Administrators; CEOs/Executive Directors; Operations/COOs; DONs
with Rich Scanlon, Senior Managing Director, Ziegler; Brandon Powell, Managing Director, Ziegler

The overall educational objective of the session is to increase awareness among attendees regarding the key threats to the tax-exempt senior living sector.

Tell me more: The complexity of operating a senior living organization has continued to increase at the executive leadership level and the board level. The impact that the affordable care act is having on organizations is significant, payment and reimbursement models are changing, competition is fiercer than ever, and the consumer of tomorrow will bring with them unprecedented changes to the sector. The not-for-profit providers need to be more focused than ever, willing to think differently about the future of their organization, and they need to have a proactive approach to preparing for and responding to the dynamic environment we are in.

Target Audience: CEOs/Executive Directors; Finance/CFOs; Board Members
with Sean Fahey, Attorney, Hall Render

This session will review recent Departmental Appeal Board cases for survey and certification and a review of recent case law relating to long term care facilities.

Tell me more: Eleanor Roosevelt said “Learn from the mistakes of others. You can't live long enough to make them all yourself.” Session will review recent Departmental Appeal Board cases for survey and certification and a review of recent case law relating to long term care facilities. Recent cases have included Section 1557 compliance violations; failure to supervise office manager's handling of resident funds; failure to monitor water temperatures; failure to have business associate agreements; and inadequately addressing sexual interactions between cognitively impaired residents.

Target Audience: Administrators; Business Office Staff; Finance/CFOs
with Bailie Hillman, Assistant Administrator, James L West Center for Dementia Care; Viola Ramirez, Activity Assistant, James L West Center for Dementia Care; Dee Moland, Activity Director, James L West Center for Dementia Care

Understand how to develop and implement person centered programming for residents in moderate to severe stages of Dementia.

Tell me more: This session will help activity professionals understand programs to implement for residents who are at moderate to severe stages of Dementia. An overview will be given of the programs as well as steps for implementation and ideas for raising funds. There will be a panel discussion from an Activity Director and Activity Assistant on the implementation process, challenges, and successes.

Target Audience: Activity Professionals; Social Workers
with Todd Partin, Director of Engagement, Methodist Retirement Communities; Frances Beltran, Vice President of Human Resources, Methodist Retirement Communities

The purpose of this presentation is to take a close look what Employee Engagement is including an understanding what it looks like in action, why it is important to our communities and how it can be intentionally fostered in our work environments.

Tell me more: We talk a lot about Employee Engagement and its importance to creating great cultures in our organizations. With all the talk, it benefits us to truly understand what Employee Engagement is all about including what it looks like in action. Seeing it in action will help us understand why it truly is an integral component to helping us create the kind of culture that not only best benefits our clients and their families, but also our employees themselves. Intentional actions on the part of leaders throughout our organizations can help us create cultures of that are truly engaging.

Target Audience: Administrators; CEOs/Executive Directors; HR Professionals

Concurrent Sessions | 2:00 - 3:30 pm

with Mary Poole RN, CDP CADDCT., Director of Dementia Programs, Christian Care Communities and Services

This presentation will take you on the journey and provide ways to hold on to the life still inside the person with dementia and providing coping strategies for the caregiver.

Tell me more: Grief is complicated and everyone reacts differently to the experience. Loss in dementia is very different from other diseases in that grief is present from the time of diagnosis and may continue up to 20 years. The caregiver in the end may grieving the loss of someone who is living but the essential part of them has since died. Memory, personality, intimacy and conversation are often no longer present in the later stages. How do you cope with this devastating loss? This presentation will take you on the journey and provide ways to hold on to the life still inside the person with dementia and providing coping strategies for the caregiver.

Target Audience: Chaplains/Pastoral Care Staff; LVNs/RNs; Social Workers
with Mike Wetula, PAC Partnership Strategist, TMC

This course is designed to attendees understand sustainable upstream referral partnerships.

Tell me more: What does it take to keep census and referral volume strong in a value-based system that rewards providers for reduced length of stays, clinical competence, and reduced spending? This course is designed to help you obtain sustainable upstream referral partnerships. It will be essential for you to be able to identify how industry models and trends impact referral patterns.
Referral partnerships are based on a 3 step approach:
1. Understanding your upstream referral partner
2. Demonstrating clinical competency and collaboration
3. Establishing a track record

Target Audience: Administrators; Marketing/PR Professionals; Operations/COOs
with Brooke Roth, Director of Business Development, Morrison Living

Understand how to utilize data analytics to disrupt your dining program and elevate your culinary culture.

Tell me more: The senior living industry is in the midst of a revolution powered by unprecedented competition, regulatory changes, economic pressures . . . not to mention challenges in affordability and staffing. Learn how to leverage data analytics to disrupt the norm and elevate your hospitality culture to attract new residents and become best in class employer and provider.

Target Audience: Administrators; CEOs/Executive Directors; Operations/COOs
with Kim Ades, President and Founder, Frame of Mind Coaching™ and JournalEngine™ Software

In this session, attendes will learn how one’s thoughts impact his/her results and to learn the thinking strategies of exceptional leaders.

Tell me more: When we examine leaders like Bill Gates, Oprah Winfrey, Albert Einstein, Lady Gaga and Richard Branson, we find a common thread. Extraordinary leaders of this caliber share similar thinking strategies. In this highly interactive and engaging session, participants will take a deep look at their own thinking to determine how it is impacting their results both personally and professionally and they will learn the thinking strategies of exceptional leaders.

Come prepared to be challenged! You are guaranteed to see the world through a new lens – the lens of a phenomenal leader.

Target Audience: CEOs/Executive Directors; Finance/CFOs; HR Professionals
with Cheryl Young, LCSW-S, Clinical Director of Counseling Services, Family Eldercare; Robyn Heid, MS, Healthy Connections Program Manager, Family Eldercare

In order to better respect autonomy and self-determination, aging-services professionals and caregivers will improve their understanding and impact of life transitions on the older adults we serve.

Tell me more: An in-depth look at how the loss of autonomy and self-determination are fueled by ageism and needs of caregivers over needs of older adults. Explore how to provide a person-centered perspective for better outcomes. Increase awareness of grief and loss issues that occur with life transitions. Through case studies, interactive discussion, and activities, participants will increase their knowledge and awareness of the effects of life changes and transitions on older adults. This session will include significant focus on ethical decision making.

Target Audience: Activity Professionals; Administrators; Social Workers
with Cathy Schweiger, Director, CLA

Learn how to leverage compensation as a strategy for future success.

Attracting new talent and retaining current employees becomes even more important as we prepare for upcoming leadership retirement. Compensation plays a critical role in both recruiting and retention. During this session, we'll explore best practices around managing compensation including special considerations for non-profit organizations. Using dynamic audience polling, we'll learn more about how peer providers address common issues. And we’ll reveal key highlights from the newly released compensation study for Chief Executives of Multisite Organizations (CEMO) to help us consider trends impacting organizations of all sizes.

Target Audience: CEOs/Executive Directors; Finance/CFOs; HR Professionals

Concurrent Sessions | 3:45 - 4:45 pm

with Jerri Lynn Ward, Attorney/Owner, Garlo Ward, P.C.

The purpose is to assist nursing homes and skilled nursing homes in running afoul of increased scrutiny by state and federal survey agencies as a result of the federal office of Inspector General review findings that one in 5 high-risk hospital ER Medicare claims were the result of potential abuse neglect or of unknown source which were not reported to survey agencies.

Tell me more: This session will cover all statutes, regulations and guidance regarding reporting incidents of potential abuse and neglect, including any new guidance stemming from the June 2019 report by the OIG concerning the high incidence high incidence of failure to report to survey agencies. It will include guidance on necessary pieces of compliance and risk management plans and implementation of such plans to increase compliance in the area of reporting. Finally it will address effective training of employees to enhance their understanding of the requirements, its purpose and to encourage required reporting.

Target Audience: Administrators; DONs; Operations/COOs
with Tim Bracken, Vice President, Love & Company; Dan Rexford, Vice President of Marketing Innovation, Love & Company

Senior Living is growing more competitive every day so learn where your digital marketing dollars will experience the most effective results.

Tell me more:Your prospects are changing, as are their marketing habits. If you are not preparing your marketing strategy for the future, you are falling behind. This session will look at two key ways that any senior living community can and should begin phasing in changes to its marketing strategy. These are:
1. Transitioning from print-driven to digital-driven lead generation
2. Leveraging technology to better integrate your sales team with your marketing efforts.

Learn ways to prepare for the future with an eye towards budget constraints and ROI. The session will discuss how to prioritize changes, and how to phase advances in over time.

Target Audience: CEOs/Executive Directors; Finance/CFOs; Marketing/PR Professionals
with Susan Krall, CSO, QRM

Together, we will look at what the data is telling us post the 10/1 implementation of PDPM surrounding patient care delivery, clinical and financial outcomes as well as share lessons learned and strategic approaches.

Tell me more: PDPM was designed to drive us towards a model driven by the needs of those in our care rather than the volume and type of services provided. In this session, we will explore how this reimbursement model has changed our behavior and approaches. We will also share what the data is telling us regarding trends in PDPM category capturing and how getting to know our residents a little closer through a renewed sense of clinical collaboration amongst the IDT members is impacting us. This will be an interactive session sharing strategies and lessons learned.

Target Audience: Administrators; DONs; Operations/COOs
with Martha Fiddes, Executive Director, Christian Care Communities and Services

This session is designed to provide information and practices that will have an immediate effect in improving the well-being AND the care provided by anyone attending.

Tell me more: Compassion Fatigue, Professional Burnout, Caregiver Exhaustion are all terms used to describe the symptoms that affect those who work and live as caregivers. This course will provide education and practice in techniques that will reduce the stress and illnesses caused by overworking the autonomic nervous system (fight or flight). As caregivers, we tend to think of those we care for, and lack the compassion for ourselves that is required to heal ourselves and help us set boundaries. In addition, lack of attention to ourselves is a leading cause for not only symptoms of pain and inflammation in the caregiver, but also leads to poor job performance and ethical dilemmas in care. Martha Fiddes has spoken at multiple state and national venues on the topics of Compassion Fatigue, Caring for the Caregiver, Qigong, and The Dimensions of Wellness.

Target Audience: CEOs/Executive Directors; Social Workers; and more
with Nancy Turco, Dementia Specialist

This session will give the proper tools and tips to have positive interactions with a person with Alzheimer’s/Dementia.

Tell me more: Learning to communicate with a dementia resident is key to having a positive relationship/outcome from a visit or day to day interaction. Redirecting portion highlights the do’s and don’ts in attempting to successfully allow a resident freedom, while obtaining the cooperation one needs to keep the resident safe. Reminiscing portion shows the proper tools to effectively reminisce with a resident, while encouraging a person to share personal events. Reconnecting illustrates the correct way to successfully reconnect while allowing the resident to comfortably share, without judging, or correcting the information.

Target Audience: Activity Professionals; Assisted Living Staff; Social Workers
with RonnDa J. Peters, VP Sales & Marketing, Strategic Dining Services

Learn how to become a proactive recruiter for all positions in the community.

Tell me more: Don't fall behind on your staffing needs, become a constant recruiter for all positions in your community. Turnover is inevitable. Creating a plan and budgeting for recruitment will keep your community ahead of the curve when it comes to staffing. You will walk away from this session with a number of creative ideas to keep you and your staff engaged in the recruiting plan throughout the year.

Target Audience: CEOs/Executive Directors; HR ProfessionalsOperations/COOs

WEDNESDAY, MAY 20

Closing General Session | 9:00 - 10:15 am

with Karith Foster, professional comedian and speaker

This keynote is uniquely designed to educate and cultivate a sincere comprehension of the intersection of modern day diversity, but with the focus on INVERSITY(TM) - inclusion, and introspection.

Tell me more: Karith Foster, professional comedian and speaker, uses the perfect blend of humor, interactive audience participation and heartfelt personal stories to engage her audience and shed light on taboo and sensitive subjects that include but are not limited to racism, sexism, LGBTQIA issues, classism even size-ism and the many other predispositions that fall into the realm of unconscious bias. This high-energy presentation prompts people to not just think about how we view the world and ourselves, but to how to actively promote positive change together.

Target Audience: All attendees

Power Sessions

with Nancy Turco, Dementia Specialist

Objective of this session is for the attendees to learn the proper elements of a brain healthy lifestyle for longevity of life.

Tell me more: Paying attention to our daily lifestyle is key to maintaining brain health. Using proper eating habits, socialization, sleep patterns, as well as performing brain exercises and physical exercise we can assure ourselves that we are doing everything possible to ensure a healthy aging process. Examples of results of professional studies will be used to reinforce objectives.

Target Audience: Administrators; DONs; LVNs; Social Workers
with Karith Foster, professional comedian and speaker

Details to come.

Target Audience: All attendees
with Mark Stibich, PhD FIDSA, Epidemiologist, Founder & Chief Scientific Officer, Xenex Disinfection Services LLC

Join as Dr. Mark Stibich provides an up-to-date session on COVID-19 from the perspective of an epidemiologist.

Target Audience: All attendees

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