Coronavirus Resources


There are many ways to get help during this crisis. Contact LeadingAge Texas' team directly or submit questions here. If you have questions about national issues, contact LeadingAge national's team directly or by email at Join the LeadingAge Member Community COVID-19 group to ask questions, access resources, and share best practices for dealing with the coronavirus.



Provider Member Weekly Calls: COVID-19 Discussions
Tuesdays • 1 - 2 pm CT                  

Join us to hear how members across the state are addressing issues related to COVID-19. These special discussion forums will include practical information, resources, lessons learned, and strategies from a variety of member organizations, as well as updates from LeadingAge Texas.  

View all session recordings 


LeadingAge National: Daily Call-in Briefings
Daily • 2:30 PM - 3:30 PM CT
On these calls, you will hear from LeadingAge policy experts about the most up-to-date information on guidance, regulation, and legislation related to the pandemic and its impact on aging services providers. Recordings will be posted on the LeadingAge website daily.


Virtual Roundtable: LeadingAge Texas C-Suite Members
Every Other Thursday • 3 - 4 pm CT • Zoom Meeting

C-Suite Members of LeadingAge Texas are invited to join in on a Zoom call on every-other Thursday from 3-4 pm to share what’s working, what isn’t, and ultimately to help each other in these astonishing circumstances.


Basic Care Aide Skill Competency
The training tool provides a foundation for the skills needed to ensure basic care aides or temporary nursing assistants are prepared to work in a variety of settings.



NF Provider COVID-19 Webinar with HHSC LTC Regulation and DSHS | Sept 23 • 2:30 - 4 pm CT

Barriers to Transition Webinar | Sept 29 • 11 am - 12 pm CT

NF COVID Q&A Provider Webinar 09.09.20
Session Recording •  Q&A PDF

Upcoming Training Webinars for Long-Term Care Providers
Learn more & Register

National CMS/CDC Nursing Home COVID-19 Trainings

James L. West Center’s Dementia Enhanced CNA Training Program
Learn more

Targeted COVID-19 Training for Nursing Homes Instruction
Learn more

CMS Coronavirus COVID-19 Stakeholder Calls
Session Recordings

NF COVID Q&A Provider Webinar 09.02.20
Session RecordingQ&A PDF

LeadingAge Texas Provider Member COVID-19 Discussion Calls
Session Recordings & Materials



View rates of county positivity here.

CMS Hosts Testing Webinar: Abbott Rapid Tests to be Sent to Some Nursing Homes

COVID-19 Group Health Plan Testing FAQs

New COVID 19 Testing and Reporting Requirements

Tips for Submitting Comments on Interim Final Rule CMS-3401-IFC (Nursing Home Testing)

Guidance on Reporting Positive, Negative, and Indeterminate COVID‑19 Test Results to DSHS

Considerations for Interpreting Antigen Test Results in Nursing Homes

QSO-20-37 (CLIA reporting requirements)

Point-of-Care Antigen Testing Overview

Q&A on POC Antigen Tests and Reporting

Nursing Home Data - Point of Care Device Allocation

Frequently Asked Questions: COVID-19 Testing at Skilled Nursing Facilities/ Nursing Homes

COVID-19 Pandemic Response, Laboratory Data Reporting: CARES Act
Section 18115

CDC: Reporting Lab Data

Quidel – Sofia 2 - Information

N95 Fit Testing Services | N95 Fit Testing Resources

N95 Fit Testing Kits are backordered from most of our medical distribution partners.  Please continue to work with your contacts from your medical distributor for updates on when they are expecting to receive the kits for your community.  

Until then, there are several N95 Fit Testing Services organizations that we have reached out to, that may be possible solutions for your community.

FAQ’s from LeadingAge BD Veritor Training
BD Veritor User Guide
BD Veritor Online Training – Certificate of Completion
For access to Abbott training videos and documents, please visit the
BinaxNOW™ COVID-19 Ag Card and NAVICA™ App Set-Up and Training portal

LeadingAge and BD Veritor Antigen Testing Training Webinar (09/18/20)

Abbott BinaxNow Webinar for Assisted Living Facilities (09/18/20)

For access to access training videos and documents, please visit the BinaxNOW™ COVID-19 Ag Card and NAVICA™ App Set-Up and Training portal.  

Please reach out to Ann Castro for PPE and testing related questions.









Member Community COVID-19 Group
This group is a place to connect with your peers to share and discuss everyday practices related to the coronavirus. Take a moment now to log into your account and join the group to stay connected.


Submit General Questions on COVID-19
LeadingAge Texas is here to help! Please ask any questions you have in the form linked above and we will do our best to find answers, share with the membership, and support you. Click here to view the questions already asked, and answers.

Google Doc: Questions & Answers for LeadingAge Texas Members

COVID-19 Promising Practices 
We would like to know about what you are doing to combat isolation, recruit displaced workers and creative isolation practices.


NEW!  Letter to Gov. Abbott: Requesting LTC Taskforce (09/01/20)

Letter to Gov. Abbott: Financial Support for COVID-19 Rapid-Response Testing in Nursing Facilities (08/19/20)

Letter to Gov. Abbott: Principles for Visitation of End-of-Life and Serious-Illness Patients in Texas Health Care and Assisted-Living Facilities (08/12/20)

LeadingAge Texas: Additional Info on HHSCs Visitation Announcement (08/07/20)

Isolation and Precautions Quick Sheet (07/21/20)

Staff Vacations and Travel Considerations During COVID-19 (06/17/20)

Serious Illness Communications, Grief, and ACP Resources

COVID-19 Pandemic Risk Acknowledgment

Serious Illness Communications, Grief, and ACP Resources

COVID-19 Grants and Funding Updates for the Health Care Sector

CARES Act Overview: Implications for Tax-Exempt Organizations

Temporary Nurse Aide Training & Competency Checklist



FREQUENT UPDATES: COVID-19 Provider Updates from Texas HHSC

SUBSCRIBE: HHSC Gov Email & Text Updates

NEW! NF Reopening Visitation COVID-19 Emergency Rule (09/23/20)

NEW! Expansion of Reopening Visitation emergency rules for assisted living facilities (09/23/20)

NEW! New LTC Expansion of Visitation Guidelines (09/18/20)

NEW! News Release: HHSC Expands Visitation at Long-Term Care Facilities (09/18/20)

NEW!  HHSC Overview: Expansion of Reopening Visitation for Long-term Care Facilities (09/17/20)

NEW! HHSC Publishes PL 20-37 - COVID-19 and Death Reporting Guidance for Long-Term Care Providers (09/10/20)

NEW!  COVID-19 Group Health Plan Testing FAQs (09/09/20)

NEW! COVID-19 and Death Reporting Guidance for Long-term Care Providers (09/09/20)

NEW! Medicaid and CHIP Providers, Deadline to Apply for Federal COVID-19 Relief Funds is September 13 (09/02/20)

NEW! IL 2020-39 Revised – Guidance to Medicaid-Certified Nursing Facilities on QRPs for PASRR (09/02/20)

Updated COVID-19 Frequently Asked Questions for ALF Providers (09/01/20)

CMS Publishes New Rule and Revised Survey Tool for NFs Related to COVID-19 Testing Requirements for Staff and Residents (08/31/20)

FAQs for HCSSA Providers Including Inpatient Hospice (08/31/20)

HCS COVID-19 Mitigation and Response Emergency Rules (08/28/20)

CMS Publishes COVID-19 Testing Requirement Rules for NFs  (08/27/20)

Capacity Increases During Severe Gulf Coast Weather (08/25/20)

HHSC Publishes PL 20-36 - NF Change of Ownership Effective Date Policy (08/19/20)

Informal Comments on Draft Rules Due 8/25 on Requirements for Nursing Facility Administrators (08/19/20)

COVID-19 Response for Nursing Facilities v 3.5  (08/18/20)

HHSC Publishes Revised PL 20-24 Phase 1 COVID-19 Visitation Requirements for ALF, ICF, and NF Providers (08/17/20)

Ombudsman Resource on Phase 1 Visitation (08/17/20)

Ombudsman Chart - Visitation Options for Family and Friends of Residents (08/17/20)

ALF Emergency Rules for COVID 19 Mitigation (08/11/20)

NF COVID-19 Phase 1 Visitation Emergency Rules (08/10/20)

Phase 1 COVID-19 Visitation Requirements for ALF, ICF, and NF (08/10/20)

LeadingAge Texas: Additional Info on HHSCs Visitation Announcement  (08/07/20)

HHSC to Allow Limited Visitation at Nursing Facilities and Long-Term Care Facilities (08/06/20) 

NF COVID-19 Testing Reimbursement FAQs (08/04/20)

Memo to Providers: Ombudsmen Reentering Facilities (08/03/20)

Nursing Facility Testing Reimbursement FAQ  (08/03/20)

Emergency Rules for LTC Providers Extended (07/31/20)

COVID-19 Update to Telehealth Guidance on CLASS Professional and Specialized Therapies (07/31/20) 

LTC Facilities - Death Reporting Requirements (07/29/20)

Updated Guidelines for NFs and ALFs Reporting Cases of COVID-19 (07/27/20)

Special Issues in SNFs/NFs during the COVID-19 Pandemic (07/17/20)

COVID-19 Response for Assisted Living Facilities v 3.2 (07/11/20)

Free COVID-19 Testing Initiative for NFs and ALFs (07/10/20)

Updated Nursing Facility COVID-19 FAQs (07/08/20)

State Contractor for COVID-19 Testing in Nursing Facilities and Assisted Living Facilities (07/06/20) 

Long-Term Care Residents’ Right to Retain Federal Stimulus Checks (06/22/20)

Updated Long-Term Care User Guide for Preadmission Screening and Resident Review (PASRR) (06/18/20) 

Guidance for Facilities Who Receive Test Results from Tests Taken More Than 14 Days Ago  (06/17/20)

The Governor's Report to Open Texas (04/27/20)

COVID-19: Facemasks & Respirators Questions & Answers

HHSC Releases Emergency Rules for LTCR Providers Related to COVID-19 (04/09/20)

ALF Emergency Rules (04/09/20)

NF Emergency Rules (04/09/20)

PPE Shortage Help Information


Please reach out to Alyse Meyer for regulatory questions.


NEW! Federal Employee COVID Leave Provisions (09/22/20)

NEW! HHS Issues PRF Reporting Guidance with Limits on Lost Revenue (09/20/20)

NEW! New Key Deadlines for Phase 2 Provider Relief Fund Applications (09/18/20)

NEW! CMS Revises Visitation Guidance to Allow More Visitation Options (09/18/20)

NEW! Details Announced on $2B in Nursing Home Infection Control Incentive Payments (09/18/20)

NEW! Extension of Provider Relief Deadline for Private Pay Only AL and Nursing Homes (09/16/20)

NEW! CMS Issues New FAQs for PACE Organizations (09/16/20)

NEW! Independent Nursing Home COVID-19 Commission Findings Validate Unprecedented Federal Response (09/16/20)

NEW! Families First Coronavirus Response Act FAQs (09/16/20)

NEW! CMS Issues New Roadmap for States to Accelerate Adoption of Value-Based Care to Improve Quality of Care for Medicaid Beneficiaries  (09/15/20)

NEW! Proposed Medicaid Fiscal Accountability Regulation (MFAR) Withdrawn (09/14/20)

NEW! COVID-19 Relief Bill State of Play (09/09/20)

NEW! HHS Announces $2B in Infection Control Incentive Payments (09/04/20)

NEW! Tips for Submitting Comments on Interim Final Rule CMS-3401-IFC (Nursing Home Testing) (09/08/20)

NEW! Infection Control - COVID 19 Tool and Checklist for the COVID-19 Survey (09/06/20)

NEW! CMS Advancing Seniors’ Access to Cutting-edge Therapies and Technology in Medicare Hospital Rule (09/02/20)

NEW! CMS Issues Updated Rules for CLIA Labs and NFs with CLIA Waivers (08/31/20)

NEW! Trump Administration Announces the Distribution of $2.5 Billion to Nursing Homes for COVID-19 Relief Funding (08/27/20)

NEW! $2.5 billion Arrives in Nursing Home Bank Accounts (08/27/20)

NEW! CMS Releases New Nursing Home Training (08/26/20)

NEW! CMS Publishes COVID-19 Testing Requirement Rules for NFs (08/25/20)

NEW! CMS Announces Testing Rule, Details About Provider Relief, Antigen Testing and PPE (08/25/20)

NEW! CMS Releases Interim Final Rule on Testing of Nursing Home Staff, Other Provisions (08/25/20)

NEW! Trump Administration Strengthens COVID-19 Surveillance with New Reporting and Testing Requirements for Nursing Homes, Other Providers (08/25/20)

NEW!  CMS to unveil new mandatory coronavirus testing, accounting requirements for nursing homes: report (08/25/20)

CMS Approves HCS Waiver Amendment 5 (08/24/20) 

Toolkit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes

CMS Announces Resumption of Routine Surveys (08/18/20)

QSO: Enforcement Cases Held during the Prioritization Period and Revised Survey Prioritization (08/17/20)

Strike Teams Recommendations Tool (08/14/20)

NHSN Data Elements on Testing Updated (08/11/20)

CDC: How to Report COVID-19 Laboratory Data (08/04/20)

COVID-19 Hospice Respite Care Relief Act Introduced (08/04/20) 

New & Extended Provider Relief Fund Opportunities (08/03/20)

HEALS Act Highlights for Aging Services (07/28/20)

Nursing Homes Blanket Waivers Chart (07/24/20)

Nursing Facility Point of Care Testing Device Allocation (07/29/20)

Trump Administration Announces New Resources to Protect Nursing Home Residents Against COVID-19 (07/22/20)

Provider Relief Funds Reporting Timelines Announced (07/22/20)

CMS Lifts Suspension of Enforcement Activity Effective June 1 (07/21/20)

CDC Updates Guidance on Isolation and Precautions for Adults with COVID-19 (07/20/20)

Cares Act Provider Relief Fund Extends Deadline to Apply for Medicaid Funds to August 3, 2020 (07/20/20)

Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19) (07/17/20)

HHS Extends Deadline to Apply for Medicaid and CHIP Provider Relief Fund to Aug. 3 (07/17/20)

HHS to Send Rapid Point-of-Care Testing to Nursing Homes (07/16/20)

SNF QRP Non-Compliance Notices Available, Reconsideration Requests due Aug. 18 (07/15/20)

CMS Extends Deadlines for HCBS Settings Rule (07/14/20)

LeadingAge Provider Relief Fund Explainer (07/13/20)

Screening Tips for Nursing Homes (07/06/20)

CMS Ends Waiver. Requires NFs to Resume Submission of Staffing Data by Aug. 14, 2020  (06/26/20)

Life Safety Experts On 1135 Waivers Compliance for Nursing Homes (06/26/20)

Frequently Asked Questions (FAQs) on Nursing Home Visitation (Visitation still pending state approval) (06/24/20)

New Provider Relief FAQs Discuss Expenses and Lost Revenues (06/04/20)

Considerations for Preventing Spread of COVID-19 in Assisted Living Facilities (05/29/20)

Paycheck Protection Program Forgiveness Guidance Issued (05/29/20)

Nursing Home Reopening Recommendations Frequently Asked Questions (05/26/20)

CMS Releases More Blanket Waivers for NFs (05/14/20)

Home Health Blanket Waivers Chart (05/13/20)

Hospice Blanket Waivers Chart (05/13/20)

Paycheck Protection Program Guidance on Certification of Need: New Information, Unanswered Questions (05/13/20)

Nursing Home Blanket Waivers Chart (05/01/20)

OSHA Issued Interim Enforcement Response Plan for Coronavirus Disease 2019 (COVID-19)

COVID-19 Module for LTCF  

CMS Adds New Coverage Requirements to MA Plans Under COVID-19 04.28.20

Telehealth Grant Funding Opportunity 

Coronavirus Waivers & Flexibilities

Paycheck Protection Program Guidance Issued on Affiliation and for Faith-Based Organizations 04.03.20

CMS Telehealth Toolkit for Nursing Homes 03.30.20 

CMS COVID-19 Stakeholder Call Recording/Transcripts

CDC Strategies for Optimizing the Supply of PPE

COVID-19 Partner Toolkit

Medicare Telemedicine Health Care Provider Fact Sheet

Medicare Telehealth Frequently Asked Questions (FAQs)


Please reach out to Alyse Meyer for regulatory questions.

Families First Coronavirus Response Act (FFCRA)   

LeadingAge: New Paid Sick Leave and FMLA Leave in the Families First Response Act (FFCRA) 03.29.20

Department of Labor: Families First Coronavirus Response Act: Questions and Answers

Labor & Employment Advisory: Employee Leave Requirements Under the Families First Coronavirus Response Act

President Signs Families First Coronavirus Response Act; What Does This Mean for Aging Services?

Approved and Pending Waivers for Long Term Care Providers 


Trump Administration Acts to Ensure U.S. Healthcare Facilities Can Maximize Frontline Workforces to Confront COVID-19

Nursing Home Blanket Waivers Chart REVISED 04.10.20

Home Health Blanket Waivers Chart REVISED 04.10.20

Hospice Blanket Waivers Chart REVISED 04.09.20

PL 20-21 - Suspension of Certain LTCR Requirements during COVID-19 Outbreak 03.20.20


Governor Abbott Announces HHSC Request Of Section 1135 Waiver To Support Health Care Workforce In Medicaid Program

Resources for LTC Providers to Request PPE:  

COVID-19 Guidance for FMSAs and CDS Employers
Healthcare Supply of PPE
Strategies to Optimize PPE and Equipment
Strategies to Optimize Eye Protection
Strategies to Optimize Isolation Gowns
Strategies to Optimize Face Masks
Strategies to Optimize N-95 Respirators
Crisis Alternate Strategies for N-95 Respirators


NEW!  CDC Releases COVID-19 Recommendations for Multifamily Housing Providers (09/10/20)

HUD Announces Service Coordinator COVID-19 Payments (09/10/20)

HUD establishes national disaster response team (09/08/20)

Fair Housing expert discusses COVID-19 for seniors (08/24/20)

HUD on track to implement NSPIRE inspection model (08/17/20)

HUD answers COVID-19 Payment Request Questions (08/03/20)

New HUD FHA Commissioner and Assistant Secretary for Housing (07/31/20)

NSPIRE physical inspection standards updated; HUD to join LeadingAge call (08/05/20)

HUD Answers COVID-19 Payment Request Questions (08/04/20)

Highlights from HUD's July 31 Multifamily Q&A (07/31/20)

HUD Discusses CARES Act Payments on July LeadingAge Call  (07/28/20)

Recording: July 27 Housing Advisory Group Call on CSP Funds (07/27/20)

HUD provides guidance on CARES Act relief payments; HUD to join LeadingAge call (07/23/20)

HUD Eliminates AFFH Rule (07/23/20)

HUD Letter requesting Eviction Moratorium Extension (07/21/20)

Lifeline 101: A Joint Presentation by HUD and the FCC July 7 webinar recording  (07/15/20)

LeadingAge takes stock of HUD progress during COVID-19 (07/15/20)

HUD announces Service Coordinator CARES Act allocation (07/10/20)

HUD releases plan to resume “light touch” MORs (07/10/20)

HUD grants vacancy claims flexibility for COVID-19 (07/09/20)

House Appropriators: New Section 202 Homes Needed (07/08/20)

HUD issues evictions guidance, housing stability brochure (07/07/20)

HUD leadership says “safety first” for physical inspections (07/06/20)

HUD's Agency Plan for Use of CARES Act Funds (06/30/20)

HUD Responds on Not Distributing CARES Act Senior Housing Funds (06/29/20)

New HUD Report: Increase of Older Adult Housing Needs (06/23/20)

HUD Proposes New RAD for PRAC Forms, Provides RAD Updates (06/22/20)

Diagnostic Testing Support for Affordable Housing Communities (06/17/20)

Senators Push HUD on CARES Act Allocation Delays 06.10.20

Medical experts discuss infection control practices for senior housing 06.05.20

HUD, CDC prepare for pandemic hurricane season 06.04.20

HUD Recommendations: Cleaning and Disinfecting 06.04.20

HUD announces CARES Act allocation for Project-Based Communities 06.02.20

HUD Guidance Allows Electronic Signatures and Documents 05.27.20

HUD Multifamily Guidance on Electronic Signature, Transmission and Storage 05.27.20

HUD Updates Guidance on Confirmed Cases, Residual Receipts 05.21.20

One-Stop Federal Site on Eviction and Mortgage Protections 05.20.20

Housing Needs Survey

Housing Highlights from HEROES Act Relief Bill 05.12.20

Next Steps: “Reopening” Considerations for Housing Providers 05.12.20

Housing Proposals for COVID Relief Come Into Focus 05.08.20

HUD May 4 Presentation: Cleaning and Disinfecting of Indoor Spaces 05.04.20

Rural Housing to launch service coordination in senior, disabled communities 05.01.20

HUD updates FAQs on vacant units and project funds 05.01.20

HUD issues framework for COVID-19 oversight

HUD resource clarifies tenant rent responsibilities 04.24.20

COVID-19 and Affordable Housing Providers: Recap of Key HUD Guidance 04.22.20

Seniors and Affordable Housing: Bridging the Connectivity Gap 04.20.20

Hospice, Hospice Partners, and Telehealth in the Time of COVID-19 04.23.20

Revised Guidance for Certified Home Health Agencies 04.23.20

“CARES ACT Provider Relief Fund Background, Considerations & Frequently Asked Questions” 04.23.20

COVID-19 and Telehealth: CMS Expands Access, New Funding Available

FCC's Telehealth COVID-19 Funds

HUD, USDA issue mortgage relief for MFH, Healthcare facilities 04.17.20

Summary of HUD’s April 17 Recording

Summary of HUD Multifamily's 4/7 Recorded Message

HUD clarifies options for income certifications, electronic submissions 04.03.20

Relief and Support for Low Income Seniors in Federally-Assisted Housing 04.01.20

HUD Call: Financial Options, Operational Relief 03.26.20

CDC Issues COVID-19 Guidance for Federally-Assisted Housing 03.22.20

Sample Guidance, Policies, and Flyers for Affordable Housing

CDC Issues COVID-19 Guidance for Federally-Assisted Housing 03.22.20

COVID-19 Guidance for Supportive Housing Providers

HUD Official: Let’s All Get Through this Together

HUD announces national COVID-19 call for Housing Providers

Questions and Answers for Office of Multifamily Housing Stakeholders 

Policy Guidance & Planning Tools:

Independent Living COVID-19 Screening, Access, and Departure Policies

Best Tips for Managing Dementia at Home During Critical Times - A COVID-19 Resource for Caregivers

Legal Issues for LeadingAge Texas Members Regarding COVID-19

Infection Prevention and Control Manual Interim Pandemic Plan

COVID-19 Healthcare Planning Checklist

Implementation of Mitigation Strategies for Communities with Local COVID-19 Transmission

Local Orders:


Dallas County 04.18.20

Harris County

San Antonio

Travis County


Williamson County


LeadingAge Texas Workforce Network: Connecting Non-Profit Aging Services Providers with Job Seekers: We have created a clearinghouse to match potential staff with member communities. We know there are restaurant workers, dental hygienists and others who are not able to work at their current place of employment and would be willing to work in Long Term Care. Needs include everything from food service workers to those willing to provide transportation or run errands to those who have licensure in long term care. Even if you are still working, please share for those who currently need employment.

Materials to Reach Local Workers in Your Community

Template Letter to Hospitality Organizations
Template Letter to Restaurant Organizations
Template Letter to Retail Organizations
Template Letter to Chambers of Commerce
One-Pager on Jobs in our Field
Library of Social Media Posts
Career Center Web Ads


Workforce Policies & Regulations

Implementing the New Emergency Paid Sick Leave and Paid FMLA Provisions
New Paid Sick Leave and FMLA Leave in the Families First Response Act
Home Health Blanket Waivers Chart
Nursing Home Blanket Waivers Chart
Hospice Blanket Waivers Chart
Life Plan Community Hot Topic: Crisis Workforce Management
Housing Providers and the Families First Coronavirus Response Act


Support Your Staff

Providers Cope With Workforce Challenges
Helping Employees Meet Childcare Needs
Protecting the Mental Health of Workers
Training Direct Care Workers in COVID-19 Protocols
Protecting Home Care Aides During the Pandemic

CAREER CENTER LeadingAge Texas wants to promote your job postings! Please utilize the FREE LeadingAge Texas Career Center; Members who post jobs will automatically receive postings of the position on social media.

LeadingAge COVID-19 Workforce PartnershipsLeadingAge is establishing partnerships with major national employers to reach displaced workers from fields such as dining, retail, and hospitality. Through these partnerships, we will help you fill available jobs in aging services.

To participate, members should post jobs of all kinds on the LeadingAge Aging Services Career Center. We’re making all job posting FREE to members to make it easier to fill staff roles during this unprecedented time of need. Be sure to include full-time, part-time, and temporary positions, as well as those that do not require certification. See instructions below to post your job now.


NEW!  A Message from Nicole Gann, Juliette Fowler Communities

NEW!  BoardEffect’s Crisis Management Toolkit

7 Sales, Marketing & Communications Tips for Senior Living Communities During COVID-19

Coronavirus Communication and Media Tools

Buckner Crisis Communications PowerPoint

Buckner Crisis Communications Binder

Driving the Coronavirus Conversation

Planning for a COVID-19 Outbreak in Your Community

Public Communication Tools from Texas DSHS

COVID-19 Communication Skills

Template Media Statement for a COVID-19 Outbreak in Your Community

Examples: Media Alert 1 | Media Alert 2

Home Health Infection Control Guidance

Template Letter for Families Regarding Visitor Restriction in Nursing Homes

Template Letter for Staff Regarding Visitor Ban in Nursing Homes

Template Letter for Visitors to life plan communities

Special Visitor Guidance for life plan communities

Special Visitor Guidance for assisted living communities

Special Visitor Guidance for affordable housing

Special Visitor and Infection Control Guidance for hospice

Template Letter for Visitors to Patients Receiving Home Hospice Services

Template Letter for Visitors to Patients Receiving Home Health Services

LeadingAge Sample Media Talking Points

LeadingAge Sample Media Statement

LeadingAge Sample Letter to Employees

LeadingAge Sample Letter to Residents and Families

Pathway Health COVID-19 FREE Toolkit

Relias: How to Prepare for Coronavirus (COVID-19) and Influenza: Free Training & Resources


If your community has developed policies and procedures regarding the Coronavirus and is interested in sharing it with the membership, please  contact Julianna. We will make member policies available as we receive them.

Again, please contact your local health department for information and support regarding your specific community as they will have the most up-to-date information.