Coronavirus Resources




Provider Member Weekly Calls: COVID-19 Discussions

Tuesdays • 1 - 2 pm CT                  

Join us to hear how members across the state are addressing issues related to COVID-19. These special discussion forums will include practical information, resources, lessons learned, and strategies from a variety of member organizations, as well as updates from LeadingAge Texas. 


The session on Tuesday, June 2 will feature Alina Kesl, Media & Communications Manager, Morningside Ministries who will present on Employee Support and Community Engagement Through Social Media and Beyond."

View all session recordings 


LeadingAge National: Daily Call-in Briefings
Daily • 2:30 PM - 3:30 PM CDT

On these calls, you will hear from LeadingAge policy experts about the most up-to-date information on guidance, regulation, and legislation related to the pandemic and its impact on aging services providers. Recordings will be posted on the LeadingAge website daily.


Virtual Roundtable: LeadingAge Texas C-Suite Members
Every Other Thursday through July • 3 - 4 pm CT • Zoom Meeting

C-Suite Members of LeadingAge Texas are invited to join in on a Zoom call on every-other Thursday from 4 - 5 pm to share what’s working, what isn’t, and ultimately to help each other in these astonishing circumstances.


Zoom Popup: COVID-19 and Trauma Informed Care
June 4 • 1 - 2 pm CT • Zoom Meeting

This session will provide a review on using a trauma-informed approach to address the COVID pandemic


COVID-19 and the Relief of Suffering
In this 30-minute QuickCast, Diane Meier describes the leading sources of suffering - symptom distress, loneliness, and lack of information - and how best to address them to support older adults and their loved ones.


Managing Mental Health: Considerations in COVID-19
In this 13-minute QuickCast, Elizabeth Hale explains how the current global pandemic is affecting our mental health and emotional wellbeing—and ways we can manage it.


Mental Wellbeing: Regaining Confidence and Control
June 4 • 1 pm CT
In this Virtual Session, Susan Wehry explores how to respond to the sadness, anxiety, fear, and stress that arise when survivors face the short and long-term consequences of a disaster.


Leadership Resilience: Moving Through Adversity
June 25 • 1 pm CT
In this Virtual Session, Joanne Smikle presents the necessary tools for aging services leaders to build resilience in themselves and their organizations.



Opportunities for Connection During Isolation - Hosted by CC Young | June 2 | 12:00 pm CT

The Impact of COVID-19 on Medication Management - Hosted by Remedi SeniorCare | June 2 or 4 | 10 - 10:30 am CT

COVID-19 FAQs with LTCR for HCSSA Providers | June 5 | 11 am - 12:30 pm CT

PPE Infection Control Basics Webinar for Long-term Care Providers | Various dates in June | 8:30 - 9:30 am CT

Coping with Challenging Situations - Hosted by James L. West Center for Dementia Care | June 9 | 11:30 am - 12:30 pm CT
Register | More Information

LTC Community Services Waiver Program Webinar for Long-Term Care Providers | June 18 | 1:30 - 3:00 pm

LeadingAge Texas COVID-19 Discussion 05.26.20
Session Recording

HHSC NF COVID-19 Q&A Provider Webinar 05.22.20
Session RecordingQ&A PDF

QuickCast: Leading through a Crisis: Insights from the Field

CMS Coronavirus COVID-19 Stakeholder Calls
Session Recordings

LeadingAge Texas COVID-19 Discussion Call 05.05.20
Session Recording • PowerPointHandout

HHSC NF COVID-19 Q&A Provider Webinar 05.01.20
Session Recording

LeadingAge Texas COVID-19 Discussion Call 04.28.20
PowerPoint  • Handout: Cognitive Calisthenics •  Handout: Be Steady Supine Home Exercise Program  •  Handout: Be Steady Sitting Home Exercise Program • Session Recording

ICF COVID-19 Q&A Provider Webinar 04.27.20
Session Recording

LeadingAge Texas COVID-19 Discussion Call 04.21.20
PowerPoint •  Recap  • Session Recording

HHSC NF COVID-19 Q&A Provider Webinar 04.17.20
Session Recording

LeadingAge Texas Zoom Popup: Tax Strategies & Economic Recovery for Health Care Organizations 04.16.20
PowerPoint • Session Recording 

COVID-19 FAQs with LTCR for ALF Providers 04.15.20
Session Recording

HHSC NF COVID-19 Q&A Provider Webinar 04.10.20
Session Recording

COVID-19 FAQs with LTCR for ALF Providers Webinar 04.08.20
Session Recording

Recording of NF COVID-19 Q&A Provider Webinar 04.03.20
Session Recording

LeadingAge Texas Provider Member COVID-19 Discussion Calls
Session Recordings & Materials






Member Community COVID-19 Group
This group is a place to connect with your peers to share and discuss everyday practices related to the coronavirus. Take a moment now to log into your account and join the group to stay connected.


Submit General Questions on COVID-19
LeadingAge Texas is here to help! Please ask any questions you have in the form linked above and we will do our best to find answers, share with the membership, and support you. Click here to view the questions already asked, and answers.

Google Doc: Questions & Answers for LeadingAge Texas Members

COVID-19 Promising Practices 
We would like to know about what you are doing to combat isolation, recruit displaced workers and creative isolation practices. We will start sharing your promising practices in upcoming updates.


NEW! Letter Regarding Visitation for Assisted Living Facilities [Joint Letter from LeadingAge Texas & Texas Health Care Association]

NEW!  "The Path Forward for Assisted Living Facilities" - Suggested Guidance for Staged Easing of Restrictions

NEW! Texas Nursing Facility Reopening Plan Recommendations [Joint Letter from LeadingAge Texas & Texas Health Care Association]

COVID-19 Pandemic Risk Acknowledgment

Serious Illness Communications, Grief, and ACP Resources

COVID-19 Testing of Employees, New Hires, and Related Issues 05.20.20

NF Testing Questions & Concerns 05.14.20

Request to Prioritize Testing and PPE Resources to Texas Long-Term Care Facilities in Response to COVID-19

COVID19 Hot Topics for Independent Living: How to Incentivize Staff to Work During a Pandemic?

COVID-19 Grants and Funding Updates for the Health Care Sector

CARES Act Overview: Implications for Tax-Exempt Organizations

LeadingAge Nursing Home Members Support Texas Action to Gather and Leverage Data 04.15.20

Temporary Nurse Aide Training & Competency Checklist

Letter to Governor Abbott: Liability protection for physicians, health care providers, and health care facilities during declared COVID-19 disaster

Message from George: Texas Caregivers Deserve Our Support in Protecting Our Aging Population

Paycheck Protection Program Guidance Issued on Affiliation and for Faith-Based Organizations 04.05.20

Small Business Administration Loans Available to Support Providers through COVID-19 Pandemic 04.03.20

Next Steps on Applying for FEMA Grant Assistance


FREQUENT UPDATES: COVID-19 Provider Updates from Texas HHSC

SUBSCRIBE: HHSC Gov Email & Text Updates

NEW!  HHS Urges Long-Term Care Facilities to Update Emergency Preparedness Plans Amid Hurricane Season, Pandemic 05.29.20

NEW!  NFs - Apply for Up to $3000 in CMP Funds for Communication Devices Used During COVID-19 05.29.20

NEW!  Update to COVID-19 Guidance for FFS Service Coordinators and Case Managers 05.29.20

NEW!  COVID-19 Update to Telehealth Guidance on CLASS Professional and Specialized Therapies 05.29.20

NEW! Governor Abbott, HHSC Announce $3.6 Million To Connect Nursing Facility Residents And Families 05.27.20

NEW! Quick Reference Guide (QRG) for Remittance and Status Reports for LTC Providers 05.27.20

NEW! Updated Nursing Facility COVID-19 Response Plan 05.26.20

Emergency Preparedness for Hurricane Season 05.26.20

Nursing Facility (NF) Testing FAQs #2 05.21.20

FAQs Nursing Facility COVID-19 Testing 05.20.20

HHSC Suspends Deallocation of NF Medicaid Beds Due to COVID-19 05.19.20

Infection Control Probe Tool (PDF) 05.18.20

Updated COVID-19 Response Plan for Assisted Living Facilities 05.18.20

HHSC Suspends Deallocation of NF Medicaid Beds Due to COVID-19 05.18.20

Letter from EC to Local Health Departments - NF testing 05.18.20

RA-QRF 05.18.20

COVID-19 Outbreaks in Long-term Care Facilities

Governor Abbott Directs TDEM, DSHS, HHSC To Test All Nursing Home Residents, Staff In Texas 05.12.20

HHSC Long-Term Care Regulatory Posts COVID-19 Resources 

Governor Abbott Issues Executive Order To Expand Openings Of Certain Businesses and Activities 05.04.20

HHSC LTCR COVID-19 Resource: Strategies to Mitigate Healthcare Personnel Staffing Shortages 05.04.20

IL20-19 – COVID-19 In-Home Day Habilitation Information for Program Providers 05.04.20

HHSC Retires Provider Letter 10-13 - Locking of Egress Doors in Large ICFs/IID (Facilities with 17 or more Client Beds) 05.04.20

Updated COVID-19 FAQs for Inpatient Hospice Facilities Published by Long-Term Care Regulatory 04.29.20

Provider Letter 20-28 Volunteer Portal 04.27.20

The Governor's Report to Open Texas 04.27.20

HHSC Training Opportunities  

COVID-19 Response Plans for HCS Residential Service Providers

COVID-19 Guidance for Public Home Health Service Providers Published by DSHS

COVID-19: Facemasks & Respirators Questions & Answers

Guidance to Medicaid-Certified Nursing Facilities on PASRR 04.09.20

Waiver of Certified Nurse Aide Requirements Granted 04.09.20

Governor Abbott, HHSC Announce Emergency Rule to Increase Supply of Direct Care Providers in Nursing Facilities 04.09.20

HHSC Releases Emergency Rules for LTCR Providers Related to COVID-19 04.09.20

ALF Emergency Rules 04.09.20

NF Emergency Rules 04.09.20

PPE Shortage Help Information


NEW!  Paycheck Protection Program Forgiveness Guidance Issued 05.29.20

NEW!  Nursing Home Reopening Recommendations Frequently Asked Questions 05.26.20

NEW!  Provider Relief Fund Attestation Deadlines Extended into July 05.26.20

NEW!  HHS Announces June 3 Provider Relief Deadline and New SNF Funds on the Way 05.26.20

NEW!  FEMA Public Assistance Program for COVID-19 Expenses 05.26.20

NEW! HHS Announces Nearly $4.9 Billion Distribution to Nursing Facilities Impacted by COVID-19 05.22.20

NEW! Recovery Considerations for Life Plan Communities

NEW!  Recovery Considerations for Affordable Housing Providers

NEW!  CMS Outlines Key Activities of Nursing Home Reopening 05.19.20

NEW!  What You Should Know About COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws 05.20.20

NEW!  Pandemic Preparedness in the Workplace and the Americans with Disabilities Act 05.19.20

Nursing Home Reopening Recommendations for State and Local Officials 05.18.20

CMS Releases More Blanket Waivers for NFs 05.14.20

Home Health Blanket Waivers Chart 05.13.20

Hospice Blanket Waivers Chart 05.13.20

COVID-19 Emergency Declaration Blanket Waivers for Health Care Providers 05.13.20

Paycheck Protection Program Guidance on Certification of Need: New Information, Unanswered Questions 05.13.20

HHS Issues New Provider Relief FAQ and says More Relief Coming 05.11.20

CMS Issues Guidance to NFs for Notification of Confirmed and Suspected COVID-19 Cases Among Residents and Staff 05.07.20

FEMA COVID-19 Response: PPE Packages for Nursing Homes 05.06.20 

Rural Housing issues Resident Rent FAQ 05.06.20

Nursing Home Blanket Waivers Chart 05.01.20

CMS Releases Rule Including New Nursing Home Reporting Requirements 05.01.20

OSHA Issued Interim Enforcement Response Plan for Coronavirus Disease 2019 (COVID-19)

COVID-19 Module for LTCF  

CMS Adds New Coverage Requirements to MA Plans Under COVID-19 04.28.20

CMS Freezes Health Inspection Rating; Issues FAQs 04.27.20

CMS Suspends Accelerated and Advanced Payment Programs 04.27.20

Telehealth Grant Funding Opportunity 

Coronavirus Waivers & Flexibilities

Paycheck Protection Program Guidance Issued on Affiliation and for Faith-Based Organizations 04.03.20

CMS Telehealth Toolkit for Nursing Homes 03.30.20 

Prioritization of Survey Activities 03.20.20

COVID-19 Focused Survey for Nursing Homes 03.20.20

COVID-19 Focused Infection Control Survey: Acute and Continuing Care 03.20.20

CMS COVID-19 Stakeholder Call Recording/Transcripts

CDC Strategies for Optimizing the Supply of PPE

COVID-19 Partner Toolkit

Medicare Telemedicine Health Care Provider Fact Sheet

Medicare Telehealth Frequently Asked Questions (FAQs) 

Families First Coronavirus Response Act (FFCRA)   

LeadingAge: New Paid Sick Leave and FMLA Leave in the Families First Response Act (FFCRA) 03.29.20

Department of Labor: Families First Coronavirus Response Act: Questions and Answers

Labor & Employment Advisory: Employee Leave Requirements Under the Families First Coronavirus Response Act

President Signs Families First Coronavirus Response Act; What Does This Mean for Aging Services?

Approved and Pending Waivers for Long Term Care Providers 


Trump Administration Acts to Ensure U.S. Healthcare Facilities Can Maximize Frontline Workforces to Confront COVID-19

Nursing Home Blanket Waivers Chart REVISED 04.10.20

Home Health Blanket Waivers Chart REVISED 04.10.20

Hospice Blanket Waivers Chart REVISED 04.09.20

PL 20-21 - Suspension of Certain LTCR Requirements during COVID-19 Outbreak 03.20.20


Governor Abbott Announces HHSC Request Of Section 1135 Waiver To Support Health Care Workforce In Medicaid Program

Resources for LTC Providers to Request PPE:  

COVID-19 Guidance for FMSAs and CDS Employers
Healthcare Supply of PPE
Strategies to Optimize PPE and Equipment
Strategies to Optimize Eye Protection
Strategies to Optimize Isolation Gowns
Strategies to Optimize Face Masks
Strategies to Optimize N-95 Respirators
Crisis Alternate Strategies for N-95 Respirators


NEW! HUD Guidance Allows Electronic Signatures and Documents 05.27.20

NEW!  HUD Multifamily Guidance on Electronic Signature, Transmission and Storage 05.27.20

NEW! HUD Updates Guidance on Confirmed Cases, Residual Receipts 05.21.20

NEW!  One-Stop Federal Site on Eviction and Mortgage Protections 05.20.20

Housing Needs Survey

Housing Highlights from HEROES Act Relief Bill 05.12.20

Next Steps: “Reopening” Considerations for Housing Providers 05.12.20

Housing Proposals for COVID Relief Come Into Focus 05.08.20

HUD May 4 Presentation: Cleaning and Disinfecting of Indoor Spaces 05.04.20

Rural Housing to launch service coordination in senior, disabled communities 05.01.20

HUD updates FAQs on vacant units and project funds 05.01.20

HUD issues framework for COVID-19 oversight

HUD resource clarifies tenant rent responsibilities 04.24.20

COVID-19 and Affordable Housing Providers: Recap of Key HUD Guidance 04.22.20

Seniors and Affordable Housing: Bridging the Connectivity Gap 04.20.20

Hospice, Hospice Partners, and Telehealth in the Time of COVID-19 04.23.20

Revised Guidance for Certified Home Health Agencies 04.23.20

“CARES ACT Provider Relief Fund Background, Considerations & Frequently Asked Questions” 04.23.20

COVID-19 and Telehealth: CMS Expands Access, New Funding Available

FCC's Telehealth COVID-19 Funds

HUD, USDA issue mortgage relief for MFH, Healthcare facilities 04.17.20

Summary of HUD’s April 17 Recording

Summary of HUD Multifamily's 4/7 Recorded Message

HUD clarifies options for income certifications, electronic submissions 04.03.20

Relief and Support for Low Income Seniors in Federally-Assisted Housing 04.01.20

HUD Call: Financial Options, Operational Relief 03.26.20

CDC Issues COVID-19 Guidance for Federally-Assisted Housing 03.22.20

Sample Guidance, Policies, and Flyers for Affordable Housing

CDC Issues COVID-19 Guidance for Federally-Assisted Housing 03.22.20

COVID-19 Guidance for Supportive Housing Providers

HUD Official: Let’s All Get Through this Together

HUD announces national COVID-19 call for Housing Providers

Questions and Answers for Office of Multifamily Housing Stakeholders 

Policy Guidance & Planning Tools:

Independent Living COVID-19 Screening, Access, and Departure Policies

Best Tips for Managing Dementia at Home During Critical Times - A COVID-19 Resource for Caregivers

Legal Issues for LeadingAge Texas Members Regarding COVID-19

Infection Prevention and Control Manual Interim Pandemic Plan

COVID-19 Healthcare Planning Checklist

Implementation of Mitigation Strategies for Communities with Local COVID-19 Transmission

Local Orders:


Dallas County 04.18.20

Harris County

San Antonio

Travis County


Williamson County


LeadingAge Texas Workforce Network: Connecting Non-Profit Aging Services Providers with Job Seekers: We have created a clearinghouse to match potential staff with member communities. We know there are restaurant workers, dental hygienists and others who are not able to work at their current place of employment and would be willing to work in Long Term Care. Needs include everything from food service workers to those willing to provide transportation or run errands to those who have licensure in long term care. Even if you are still working, please share for those who currently need employment.

Materials to Reach Local Workers in Your Community

Template Letter to Hospitality Organizations
Template Letter to Restaurant Organizations
Template Letter to Retail Organizations
Template Letter to Chambers of Commerce
One-Pager on Jobs in our Field
Library of Social Media Posts
Career Center Web Ads


Workforce Policies & Regulations

Implementing the New Emergency Paid Sick Leave and Paid FMLA Provisions
New Paid Sick Leave and FMLA Leave in the Families First Response Act
Home Health Blanket Waivers Chart
Nursing Home Blanket Waivers Chart
Hospice Blanket Waivers Chart
Life Plan Community Hot Topic: Crisis Workforce Management
Housing Providers and the Families First Coronavirus Response Act


Support Your Staff

Providers Cope With Workforce Challenges
Helping Employees Meet Childcare Needs
Protecting the Mental Health of Workers
Training Direct Care Workers in COVID-19 Protocols
Protecting Home Care Aides During the Pandemic

CAREER CENTER LeadingAge Texas wants to promote your job postings! Please utilize the FREE LeadingAge Texas Career Center; Members who post jobs will automatically receive postings of the position on social media.

LeadingAge COVID-19 Workforce PartnershipsLeadingAge is establishing partnerships with major national employers to reach displaced workers from fields such as dining, retail, and hospitality. Through these partnerships, we will help you fill available jobs in aging services.

To participate, members should post jobs of all kinds on the LeadingAge Aging Services Career Center. We’re making all job posting FREE to members to make it easier to fill staff roles during this unprecedented time of need. Be sure to include full-time, part-time, and temporary positions, as well as those that do not require certification. See instructions below to post your job now.


NEW!  A Message from Nicole Gann, Juliette Fowler Communities

NEW!  BoardEffect’s Crisis Management Toolkit

7 Sales, Marketing & Communications Tips for Senior Living Communities During COVID-19

Coronavirus Communication and Media Tools

Buckner Crisis Communications PowerPoint

Buckner Crisis Communications Binder

Driving the Coronavirus Conversation

Planning for a COVID-19 Outbreak in Your Community

Public Communication Tools from Texas DSHS

COVID-19 Communication Skills

Template Media Statement for a COVID-19 Outbreak in Your Community

Examples: Media Alert 1 | Media Alert 2

Home Health Infection Control Guidance

Template Letter for Families Regarding Visitor Restriction in Nursing Homes

Template Letter for Staff Regarding Visitor Ban in Nursing Homes

Template Letter for Visitors to life plan communities

Special Visitor Guidance for life plan communities

Special Visitor Guidance for assisted living communities

Special Visitor Guidance for affordable housing

Special Visitor and Infection Control Guidance for hospice

Template Letter for Visitors to Patients Receiving Home Hospice Services

Template Letter for Visitors to Patients Receiving Home Health Services

LeadingAge Sample Media Talking Points

LeadingAge Sample Media Statement

LeadingAge Sample Letter to Employees

LeadingAge Sample Letter to Residents and Families

Pathway Health COVID-19 FREE Toolkit

Relias: How to Prepare for Coronavirus (COVID-19) and Influenza: Free Training & Resources


If your community has developed policies and procedures regarding the Coronavirus and is interested in sharing it with the membership, please  contact Julianna. We will make member policies available as we receive them.

Again, please contact your local health department for information and support regarding your specific community as they will have the most up-to-date information.